.live-pane [hidden] { display: none !important; }
.live-pane { position: relative; background: #fff; }
.live-unread-badge, .live-tab-unread { display: inline-grid; place-items: center; min-width: 19px; height: 19px; padding: 0 5px; border-radius: 99px; background: #53b944; color: #fff; font-size: 10px; line-height: 1; font-weight: 700; font-variant-numeric: tabular-nums; }
.live-unread-badge[hidden], .live-tab-unread[hidden] { display: none; }
.live-unread-badge { margin-left: -4px; background: #fff; color: #006ea9; }
.live-tab-unread { margin-left: 7px; }
.has-unread-chat { position: relative; }
.has-unread-chat::after { content: ''; position: absolute; top: 5px; right: 8px; width: 8px; height: 8px; background: #3fab43; border-radius: 50%; box-shadow: 0 0 0 2px #fff; }
.live-availability { display: flex; align-items: center; gap: 7px; min-height: 37px; flex: 0 0 auto; padding: 9px 17px; background: #f6fafb; border-bottom: 1px solid #e5eef2; font-size: 10px; line-height: 1.5; color: #58717e; }
.live-status-dot { width: 6px; height: 6px; border-radius: 50%; background: #82919a; flex: 0 0 auto; }
.live-availability--online .live-status-dot { background: #329b47; box-shadow: 0 0 0 3px #329b4713; }
.live-availability--online { color: #23613a; }
.live-availability--reconnecting .live-status-dot { background: #b38924; }
.live-content { flex: 1 1 auto; min-height: 0; overflow: auto; overscroll-behavior: contain; scrollbar-width: thin; }
.live-start { display: grid; grid-template-columns: 32px minmax(0, 1fr); align-content: start; align-items: start; gap: 10px; min-height: 100%; padding: 25px 17px; box-sizing: border-box; background: linear-gradient(180deg, #fff, #f8fbfc); }
.live-welcome-icon { display: grid; place-items: center; width: 32px; height: 32px; border-radius: 11px; background: #eaf5ee; color: #278343; }
.live-welcome-icon svg { width: 20px; height: 20px; }
.live-welcome-bubble { padding: 15px 16px; border: 1px solid #e0ebef; border-radius: 3px 15px 15px 15px; background: #fff; }
.live-welcome-bubble > span { display: block; margin-bottom: 7px; font-size: 10px; font-weight: 600; color: #62808f; }
.live-welcome-bubble h3 { margin: 0 0 8px; color: #10394f; font-size: 19px; font-weight: 500; letter-spacing: -.03em; line-height: 1.3; }
.live-welcome-bubble p { margin: 0; font-size: 12px; line-height: 1.65; color: #5c7683; }
.live-start .live-product-context { grid-column: 2; }
.live-unavailable h3 { margin: 0 0 9px; color: #10394f; font-size: 25px; font-weight: 500; letter-spacing: -.03em; line-height: 1.2; }
.live-field { display: grid; gap: 5px; min-width: 0; }
.live-field label { font-size: 11px; font-weight: 600; line-height: 1.5; color: #345967; }
.live-field :is(input, textarea) { width: 100%; min-width: 0; padding: 9px 11px; background: #fbfdfe; color: #10394f; border: 1px solid #d5e4ea; border-radius: 9px; font: inherit; font-size: 13px; line-height: 1.5; box-sizing: border-box; }
.live-field textarea { min-height: 87px; resize: vertical; max-height: 180px; }
.live-field :is(input,textarea)::placeholder, .live-composer textarea::placeholder { color: #7b909a; }
.live-contact-fields { display: grid; grid-template-columns: 1.15fr 1fr; gap: 10px; }
.live-contact-hint { margin: 0; font-size: 10px; color: #708591; line-height: 1.6; }
.live-contact-details { flex: 0 0 auto; max-height: min(270px, 40dvh); overflow: auto; scrollbar-width: thin; border-top: 1px solid #e5eef2; background: #fafdfc; }
.live-contact-details > summary { display: flex; align-items: center; gap: 5px; min-height: 44px; padding: 10px 17px; box-sizing: border-box; color: #487181; font-size: 11px; line-height: 1.5; cursor: pointer; list-style: none; }
.live-contact-details > summary::-webkit-details-marker { display: none; }
.live-contact-details > summary::after { content: '+'; margin-left: auto; font-size: 17px; font-weight: 400; color: #1779a7; }
.live-contact-details[open] > summary::after { content: '−'; }
.live-contact-details > summary:hover { color: #006eac; background: #f0f7f9; }
.live-contact-details > summary:focus-visible { outline: 2px solid #0076bb; outline-offset: -3px; border-radius: 6px; }
.live-contact-details > summary span, .live-field label span { font-weight: 400; color: #7b909a; }
.live-contact-form { display: grid; gap: 10px; padding: 0 17px 14px; }
.live-product-context { margin: 0; padding: 9px 11px; border-radius: 8px; color: #075f8a; background: #eff7fb; font-size: 11px; line-height: 1.55; }
.live-primary { display: inline-flex; align-items: center; justify-content: center; gap: 9px; width: 100%; min-height: 43px; padding: 10px 14px; background: #0076bb; color: #fff; border: 1px solid #0076bb; border-radius: 10px; font: inherit; font-size: 12px; font-weight: 600; line-height: 1.5; cursor: pointer; }
.live-primary svg { width: 19px; height: 19px; flex: 0 0 auto; }
.live-primary:hover { background: #075676; border-color: #075676; }
.live-primary:disabled { opacity: .65; cursor: wait; }
.live-form-status { margin: 0; font-size: 11px; line-height: 1.6; color: #9c3530; }
.live-form-status:empty { display: none; }
.live-privacy-note { margin: 13px 0 0; font-size: 9px; line-height: 1.6; color: #82939c; }
.live-unavailable { padding: 31px 23px 23px; text-align: center; }
.live-unavailable-icon { display: grid; place-items: center; width: 58px; height: 58px; margin: 0 auto 20px; border-radius: 19px; background: #edf7f2; color: #2a8544; }
.live-unavailable-icon svg { width: 29px; height: 29px; }
.live-unavailable > p { margin: 0 0 22px; font-size: 12px; line-height: 1.8; color: #627985; }
.live-fallback-links { display: flex; gap: 9px; margin-top: 10px; }
.live-secondary { flex: 1 1 0; display: inline-flex; justify-content: center; align-items: center; min-height: 41px; padding: 9px; border: 1px solid #d5e4ea; border-radius: 10px; color: #075f8a; font-size: 12px; text-decoration: none; }
.live-whatsapp { color: #257d40; }
.live-secondary:hover { background: #f4f9fb; }
.live-text-button { border: 0; background: transparent; padding: 5px 0; color: #1579a6; font: inherit; font-size: 10px; text-decoration: underline; text-underline-offset: 3px; cursor: pointer; }
.live-text-button:disabled { opacity: .6; cursor: wait; }
.live-unavailable > .live-text-button { margin-top: 13px; }
.live-conversation { display: flex; flex-direction: column; min-height: 100%; height: 100%; position: relative; }
.live-conversation-heading { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 9px 17px; border-bottom: 1px solid #edf2f5; color: #6e8692; font-size: 10px; line-height: 1.5; flex: 0 0 auto; }
.live-conversation-heading > span { min-width: 0; overflow-wrap: anywhere; }
.live-conversation-heading > button { white-space: nowrap; flex: 0 0 auto; }
.live-transcript { flex: 1 1 auto; min-height: 70px; overflow: auto; overscroll-behavior: contain; scrollbar-width: thin; padding: 19px 17px 8px; background: linear-gradient(180deg, #fff, #f8fbfc); }
.live-message { width: fit-content; max-width: 91%; margin: 0 0 16px; }
.live-message--visitor { margin-left: auto; }
.live-message-meta { display: flex; align-items: baseline; gap: 9px; margin-bottom: 5px; color: #7b909a; font-size: 8px; line-height: 1.5; }
.live-message-meta strong { color: #517181; font-size: 9px; font-weight: 600; }
.live-message--visitor .live-message-meta { justify-content: flex-end; }
.live-message > p { margin: 0; padding: 11px 13px; border: 1px solid #dfeaed; border-radius: 13px 13px 13px 3px; background: #fff; color: #25495a; font-size: 13px; line-height: 1.65; white-space: pre-wrap; overflow-wrap: anywhere; }
.live-message--visitor > p { color: #fff; background: #0878ad; border-color: #0878ad; border-radius: 13px 13px 3px 13px; }
.live-new-messages { position: absolute; left: 50%; bottom: 10px; transform: translateX(-50%); padding: 8px 13px; border: 1px solid #c9dfe7; border-radius: 99px; background: #fff; color: #07638f; box-shadow: 0 3px 14px #0b334b16; font: inherit; font-size: 11px; white-space: nowrap; cursor: pointer; }
.live-closed { padding: 14px 17px; background: #f6fafb; border-top: 1px solid #dce9ee; flex: 0 0 auto; }
.live-closed p { margin: 0 0 10px; font-size: 11px; color: #637c88; line-height: 1.6; }
.live-connection-status { display: flex; flex-wrap: wrap; align-items: center; gap: 3px; margin: 0; padding: 9px 15px; background: #fff8e9; border-top: 1px solid #f0e2c3; color: #84692e; font-size: 10px; line-height: 1.65; flex: 0 0 auto; }
.live-connection-status:empty { display: none; }
.live-connection-status .live-text-button { padding: 0; }
.live-composer { display: flex; align-items: flex-end; gap: 8px; padding: 11px 13px; background: #fff; border-top: 1px solid #dce9ee; flex: 0 0 auto; }
.live-composer textarea { width: 100%; min-width: 0; min-height: 43px; max-height: 115px; overflow: auto; resize: none; padding: 11px; background: #f5f9fb; border: 1px solid #e1edf1; border-radius: 11px; color: #10394f; font: inherit; font-size: 13px; line-height: 1.5; box-sizing: border-box; }
.live-composer > button { display: grid; place-items: center; width: 43px; height: 43px; flex: 0 0 auto; background: #0076bb; color: #fff; border: 0; border-radius: 11px; cursor: pointer; }
.live-composer > button:hover { background: #075676; }
.live-composer > button:disabled { opacity: .6; cursor: wait; }
.live-composer > button svg { width: 21px; height: 21px; }
.live-chat-footnote { margin: 0; padding: 0 14px 10px; color: #84969f; background: #fff; font-size: 9px; line-height: 1.6; flex: 0 0 auto; }
@media (max-width: 700px) {
  .guide-panel { height: min(650px, calc(100dvh - 106px - env(safe-area-inset-bottom))); }
  .live-start { padding: 22px 14px; gap: 8px; }
  .live-welcome-bubble { padding: 13px; }
  .live-field :is(input,textarea), .live-composer textarea { font-size: 16px; }
  .support-tabs button { min-height: 42px; }
  .guide-close { width: 40px; height: 40px; }
  .live-message-meta { font-size: 9px; }
}
@media (max-width: 350px) {
  .live-contact-fields { grid-template-columns: 1fr; }
  .guide-brand strong { font-size: 13px; }
  .guide-brand img { width: 66px; }
  .support-tabs { padding: 7px 9px; }
}